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General terms and conditions of business
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from DemoShop eK (hereinafter referred to as DemoShop) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to their commercial or independent professional activity.
2. Contracting party
The purchase contract is concluded with Senorez Cabronez GbR, Peuntstraße 17, 96050 Bamberg (Germany).
3. Conclusion of contract
3.1. The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.
3.2. By clicking the button [Place order / Pay with Paypal] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Right of withdrawal
4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2. If you as a consumer make use of your right of withdrawal in accordance with section 4.1, you must bear the regular costs of return.
4.3. Otherwise, the provisions for the right of cancellation apply, which are reproduced in detail in the following cancellation policy.
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of cancellation, you must inform us, Senorez Cabronez GbR, Peuntstrasse 17, 96050 Bamberg, by means of an unambiguous declaration (e.g. a letter sent by post or an e-mail) of your decision to cancel this contract. If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation (e.g. by e-mail).
To meet the cancellation deadline, it is sufficient for you to send your notification of the exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to (if applicable, insert the name and address of the person authorized by you to receive the goods) promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods. You
only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
- End of the cancellation policy -
4.4. Senorez Cabronez GbR informs about the model cancellation form in accordance with the legal regulation as follows:
Model cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Senorez Cabronez GbR, Peuntstraße 17, 96050 Bamberg, telephone number: 0049 1512 683 63 76, e-mail: shop@senorez-cabronez.de :
-I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)
-Ordered on (*)/received on (*)
-Name of the consumer(s)
-Address of the consumer(s)
-Signature of the consumer(s) (only if notification is on paper)
-Date __________
(*) Delete as appropriate
5. Prices and shipping costs
5.1. The prices stated on the product pages are tax-free according to Section 19 Paragraph 1 of the German VAT Act.
5.2. In addition to the prices stated, we charge a flat rate of €4.50 for the first order and €2 additional for each subsequent order within Germany and €7.00 for the first order and €2 additional for each subsequent order outside Germany within the EEA. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page.
6th delivery
Delivery takes place within Germany within 7 working days and outside Germany (EEA only) within 14 working days after receipt of payment.
7th payment
7.1. Payment is made in advance either by bank transfer or Paypal.
7.2. If you choose to pay by bank transfer, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
8. Retention of title
The goods remain our property until full payment has been made.
9. Warranty against material defects
Senorez Cabronez GbR is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 ff of the German Civil Code.
10. Dispute settlement
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr . We are prepared to participate in a dispute resolution procedure before a consumer arbitration board to settle disputes with consumers. We will participate in a dispute resolution procedure before this board to settle the disputes mentioned.
Alternatively: The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither prepared nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.